Contact information
We’re here to help with questions about our products, orders, shipping, returns, or any other concerns regarding your FrostHaven experience.
For assistance, please contact us using the information below.
Customer Support
Email: hello@frosthaven.us
Phone: +1 (517) 732-8124
Address:
13197 Sunset Dr
Sunfield, MI 48890
United States
What Can We Help With?
You can contact us regarding:
- Product questions and specifications
- Order status and order information
- Shipping and delivery questions
- Return and refund requests
- Damaged or incorrect merchandise
- General questions about FrostHaven
When contacting us about an existing order, please include your order number and the email address used when placing the order. This helps us locate your order and provide assistance more efficiently.
Customer Service Response
We aim to respond to customer inquiries as promptly as reasonably possible. Response times may vary depending on inquiry volume, weekends, and holidays.
FrostHaven is committed to providing clear and helpful customer support throughout your shopping experience.